Questions, answered plainly

Use The Measure: two measurements with a soft tape, about two minutes, in English or Urdu. It shows how it worked the size out, so you can check it.

Size up one band. A band that is slightly firm is comfortable by the end of the week; one that is loose never supports properly.

A size with the same cup volume on a different band — 34B and 32C hold the same, for example. If your usual size is sold out, a sister size may fit.

Not yet. Tell us your size on WhatsApp and we will message you when it arrives.

Yes, on every order, anywhere we deliver. Pay the rider when it arrives.

Paying before dispatch saves 5%. A parcel refused at the door costs us delivery both ways; paying ahead removes that, so we pass the saving on.

No. Your order number and mobile number are all you need to track or change an order.

Yes, until it is dispatched. Message us with your order number and we will change the size, colour or address.

2–4 working days after we confirm your order, anywhere in Pakistan.

Rs 250 to any city, and free on orders of Rs 5,000 or more.

Check it on the tracking page with your order number and mobile number.

No. The parcel is plain, the label shows only an order number, and no message names the product. More on discreet packaging.

The switch in the top bar. It replaces product photographs with fabric close-ups and makes the browser tab unremarkable, for browsing somewhere you might not be alone.

Exchange it within 14 days, unworn with tags on. Your first size exchange is free. How exchanges work.

Yes — over your own underwear, with the hygiene liner in place. That is what the exchange window is for.